Privacy Policy – Oasis Hotel
Effective Date: January 1 2025
At Oasis Hotel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you interact with us through our website, chatbot, and other services.
1. Information We Collect
We may collect the following information:
- Name, email, phone number, and other contact details
- Booking and reservation information
- Chat messages and communications
- Usage data (IP address, browser type, etc.)
2. How We Use Your Information
We use your information to:
- Process and manage reservations
- Provide customer support
- Improve our services and website functionality
- Send marketing or promotional materials (only with your consent)
3. Chatbot Use and Consent
Our website uses an automated chatbot and/or live chat agents to assist guests. By using the chat feature, you acknowledge and consent to the recording, collection, and use of the conversation by Oasis Hotel and its service providers for operational and support purposes.
4. Sharing Information
We do not sell your personal information. We may share data with third-party service providers (e.g., reservation systems, messaging platforms) as necessary to operate our business.
5. Your Rights
You may request to access, correct, or delete your personal information by contacting us at:
Email: reservation@oasishotelftl.com
Phone: 954-523-3043
6. Security
We implement industry-standard security measures to protect your information. However, no online method is 100% secure.
7. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with the effective date.
